Privacy Policy
Last Updated: February 2, 2025
1. Introduction
Welcome to our Privacy Policy. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide, including:
- Name and email address
- Billing and shipping addresses
- Payment information
- Phone numbers
- Account login credentials
- Communication preferences
- Survey responses
- Messages through contact forms
- User-generated content
- Profile information
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Device information
- Geographic location
- Pages viewed and browsing patterns
- Referring website addresses
- Access times and dates
- Time spent on pages
- Links clicked
- Language preferences
2.3 Cookies and Tracking Technologies
We use various tracking technologies including:
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Advertising cookies for marketing purposes
- Local storage
- Web beacons
- Pixel tags
You can manage cookie preferences through your browser settings.
3. How We Use Your Information
3.1 Primary Uses
We use your information to:
- Process your orders and transactions
- Provide customer support
- Send administrative information
- Maintain and improve our website
- Respond to your inquiries
- Verify your identity
- Prevent fraud and abuse
3.2 Communications
With your consent, we may use your information to:
- Send newsletters
- Provide marketing communications
- Share promotional offers
- Send service updates
- Request feedback
- Conduct surveys
3.3 Legal Bases for Processing
We process your information based on:
- Your consent
- Contract fulfillment
- Legal obligations
- Legitimate business interests
4. Information Sharing and Disclosure
4.1 Service Providers
We may share information with trusted service providers for:
- Payment processing
- Order fulfillment
- Email services
- Hosting services
- Analytics
- Customer support
- Marketing assistance
4.2 Legal Requirements
We may disclose information:
- In response to legal requests
- To protect our rights
- To prevent fraud
- To comply with law enforcement
- During corporate transactions
4.3 Third-Party Sharing
We do not sell your personal information. We share with third parties only:
- With your consent
- For service provision
- As required by law
- During business transfers
5. Data Security
5.1 Security Measures
We implement security measures including:
- SSL/TLS encryption
- Firewalls
- Access controls
- Regular security assessments
- Employee training
- Data backup systems
5.2 Data Retention
We retain personal information for:
- The duration of our business relationship
- As required by law
- As needed for legitimate business purposes
6. Your Privacy Rights
6.1 Access Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent
6.2 Exercise Your Rights
To exercise these rights:
- Contact our privacy team
- Verify your identity
- Specify your request
- Allow reasonable time for response
7. International Data Transfers
We may transfer data internationally with appropriate safeguards:
- Standard contractual clauses
- Privacy Shield certification
- Adequate country determinations
- Consent mechanisms
8. Children's Privacy
- We do not knowingly collect data from children under 13
- Parents can review, delete, or refuse further collection
- Contact us for any concerns about children's privacy
9. Third-Party Links
Our website may contain links to other sites:
- We are not responsible for third-party privacy practices
- Review privacy policies of linked websites
- Exercise caution when leaving our site
10. Updates to This Policy
10.1 Policy Changes
We may update this policy:
- To reflect changes in our practices
- To comply with new regulations
- To improve clarity and accuracy
10.2 Notification
We will notify you of changes through:
- Website notices
- Email notifications
- Account alerts
11. Contact Information
For privacy-related inquiries:
- Email: info@eversteadfinancial.com
- Online: Contact form on our website
12. Additional Rights by Region
12.1 California Residents
Under CCPA, you have rights to:
- Know what personal information is collected
- Know if personal information is sold or disclosed
- Say no to the sale of personal information
- Access your personal information
- Request deletion
12.2 European Residents
Under GDPR, additional rights include:
- Detailed data processing information
- Data portability
- Right to be forgotten
- Automated decision-making information
13. Cookie Policy
13.1 Cookie Types
We use the following types of cookies:
- Necessary cookies
- Preference cookies
- Statistics cookies
- Marketing cookies
13.2 Cookie Management
You can manage cookies by:
- Adjusting browser settings
- Using our cookie preference center
- Opting out of specific cookies
This privacy policy is a template and should be customized to reflect your specific practices and comply with applicable laws in your jurisdiction. We recommend having it reviewed by legal counsel before implementation.